National capability with local roots.
Armadillo Brand Service Company partners with local owner-operators all across the US. Our broker model offers the professionalism, scale and flexibility expected from a large organization, while our close relationship with crews, as seen in the Armadillo Certified Partner Program™, provides the quality and control expected from self-performing organizations.
Ask about our product and maintenance solutions for: retailers, schools, restaurant chains, industrial clients medical and other facilities. Vinyl tile, concrete, carpet, ceramic tile, hardwood flooring and more.
Expertise
With over 100 years of collective management team experience, our people know floors. Everyone in the organization receives extensive training, including machine operation and floor finish application. We bring our expertise to bear up-front in constructing your floorcare program and you’ll see it everyday in skilled issue resolution.
Quality
Well-trained, well-monitored crews perform services with a bit of old-fashioned pride and the most advanced processes in the industry. And in addition to careful planning and execution, each service is run through a series of quality control measures including on-site customer rating, follow-up QC calls, and random spot checks.
Technology
We employ cutting-edge technology to improve communication and reduce costs. The Armadillo web-based portal processes service data in real-time: work order tracking, budget allocation, and report generation. Our Interactive Voice Response (IVR) system tracks crews as they perform service and our customized Floor Service Report (FSR) measures quality according to customer-determined metrics.
Support
We’ll be on the phone, in your office, interacting with your people and constantly devising ways to improve your floorcare program. We begin with fine tuning your current processes, designing a schedule, customizing product selections, and training your employees—all within the confines of your budget. Give us a call to find out – we’re available 24 hours a day.